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Some Must-Have Features For Your Site

Just don't focus on the home page, keywords and titles.

The first step towards making sales is by getting customers to visit your site and view your products, which hopefully, is what they are looking for. Attracting customers to your site through search engine optimization and better rankings will not guarantee sales of your products. The way you market and motivate sales will determine how interested a customer will be once they have visited your site. The information you provide must be factual and explicit, leaving no room for guess work or confusion. Likewise, if you sell more than one product, make sure that you provide all the necessary information relating to them, possibly on a separately linked page. Distinctive, easily visible and appropriate links to your site will attract a lot more prospective customers to pages that they can easily navigate through.

Understanding Your Target Customer

Your website may attract many visitors, but if you do not understand your customer base, your site will not produce sales and make money for you. A website is your "storefront window" where you advertise your goods and communicate with your customers. Communication works both ways: - you can send emails to clients and ask them to complete customer surveys and also have this on the site so that you can get ratings from people who are browsing. Ratings must be relevant, to help you get to know your target customers better.

Effective communication also means telling customers what they can expect from you when buying your products. Surveys should establish customer choices and why they like your products. Tell customers up front about discount prices or coupons, if your prices are lower than others and about your shipping prices. Respond fast to client questions and give proper product descriptions. Give details about your return policies and guarantees. Basic details on a customer contact form, such as name, address, age, gender, etc., will help you get to know your customers. Checking credit card records will also help.

Does your website give enough contact information?

Promoting sales from a website allows customers to buy your products 24 hrs a day. Customers may be from other states or countries, so make sure you always provide contact information, preferably on every page of your website, complete with mailing address, telephone number and an email address. People may want to contact you about sales, general information or technical problems on your site. If you do not check your website mailbox often, have your emails forwarded to another email address. Make sure that you provide your customers with enough payment options such as credit card, PayPal or other online payment services.